There is no question that the cost of product returns is high. In the U.S. alone, the cost of reverse logistics adds up to around $100 billion each year, according to the Aberdeen Group. This actually is a conservative estimate, Aberdeen says, because reverse logistics costs typically are spread throughout the organization or hidden among various business functions.

However, if managed correctly, reverse logistics can represent a significant source of untapped profitability. In this complimentary 45 minute webcast, you'll learn about the seven best practice strategies that your company needs to transform your reverse logistics into a value-added process. You will also gain a fresh...