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Company Summary
Microsoft

Overview: Microsoft products include operating systems for personal computers, server applications for client/server environments, business and consumer productivity applications, and interactive media programs, and Internet platform and development tools.

KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.

Solutions offered by Microsoft
Research offered by Microsoft

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft . June 01, 2009 - Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.

  View Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity research abstract

Compliance Features in the 2007 Microsoft Office System by Microsoft . November 01, 2006 - This white paper showcases compliance-related features and extensibility opportunities with the 2007 Microsoft® Office system, and demonstrates how the Office system can help you meet the demands of regulatory compliance.

  View Compliance Features in the 2007 Microsoft Office System research abstract

CRM and Social Networking: Engaging the Social Customer by Microsoft . June 09, 2009 - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

  View CRM and Social Networking: Engaging the Social Customer research abstract

Datacenter Management Optimization with Microsoft System Center by Microsoft . September 08, 2009 - System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.

  View Datacenter Management Optimization with Microsoft System Center research abstract

Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 by Microsoft . September 09, 2009 - View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.

  View Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 research abstract

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft . September 09, 2009 - In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.

  View Do Extraordinary Things Everyday with Microsoft Dynamics CRM! research abstract

Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft . September 09, 2009 - Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.

  View Drive Real-World Business Processes with Microsoft Dynamics CRM research abstract

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft . September 09, 2009 - This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.

  View Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit research abstract

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft . January 01, 2008 - Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.

  View Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution research abstract

Grow Your Business with Microsoft Dynamics CRM by Microsoft . September 09, 2009 - View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

  View Grow Your Business with Microsoft Dynamics CRM research abstract

Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft . September 09, 2009 - In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.

  View Grow Your Business with the Visibility to Capture More Sales Opportunities research abstract

Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft . September 09, 2009 - Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.

  View Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 research abstract

High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft . September 10, 2009 - Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.

  View High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live research abstract

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft . April 01, 2008 - The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.

  View Improving Sales Productivity: An Opportunity for Sales and IT Leadership research abstract

Increase Sales Productivity by Creating a Connected and Collaborative Sales Force by Microsoft . September 09, 2009 - Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

  View Increase Sales Productivity by Creating a Connected and Collaborative Sales Force research abstract

Kelley Blue Book Case Study by Microsoft . July 31, 2007 - In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.

  View Kelley Blue Book Case Study research abstract

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft . July 25, 2008 - After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

  View Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution research abstract

Managing the Dynamic Desktop with System Center Solutions by Microsoft . September 08, 2009 - System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.

  View Managing the Dynamic Desktop with System Center Solutions research abstract

Microsoft Dynamics CRM Online Case Study: Data Reduction Systems by Microsoft . September 09, 2009 - Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.

  View Microsoft Dynamics CRM Online Case Study: Data Reduction Systems research abstract

Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft . September 09, 2009 - Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.

  View Microsoft Dynamics CRM Online Case Study: High Five Sportswear research abstract

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft . March 01, 2007 - By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.

  View Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" research abstract

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft . September 09, 2009 - Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.

  View Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM research abstract

Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM by Microsoft . September 2008 - To compete head on, industrial equipment manufacturers are adopting new software and business processes that can help them reduce costs and raise margins while satisfying customer demands.

  View Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM research abstract

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft . September 2008 - Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

  View MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent research abstract

MS Dynamics NAV Case Study: Business Management System Fuels Growth by Microsoft . September 2008 - Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management.

  View MS Dynamics NAV Case Study: Business Management System Fuels Growth research abstract

Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft . October 21, 2008 - Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...

  View Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team research abstract

NBA Basketball Team Scores with Sales Force Automation Tool by Microsoft . April 11, 2008 - Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.

  View NBA Basketball Team Scores with Sales Force Automation Tool research abstract

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft . October 01, 2007 - Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.

  View Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money research abstract

Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM by Microsoft . September 09, 2009 - This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.

  View Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM research abstract

Sales and Marketing: The New Power Couple by Microsoft . December 01, 2008 - This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.

  View Sales and Marketing: The New Power Couple research abstract

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft . June 01, 2009 - CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.

  View Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant research abstract

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft . April 18, 2008 - Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..

  View Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution research abstract

Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model by Microsoft . July 22, 2008 - Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.

  View Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model research abstract

T2 Server Virtualization Case Study by Microsoft . September 17, 2009 - T2 Systems offers a unified, hosted solution for parking management—a unique offering for the industry. Watch this webcast for more information.

  View T2 Server Virtualization Case Study research abstract

Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft . September 09, 2009 - Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.

  View Taking Relationship Management to a New Level with Microsoft Dynamics CRM research abstract

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft . September 14, 2009 - This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.

  View The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success research abstract

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft . June 28, 2007 - This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).

  View Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional research abstract

Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting by Microsoft . September 09, 2009 - View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.

  View Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting research abstract

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