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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Customer Relationship Management (CRM) | Business Intelligence Solutions | Manufacturing Solutions (Integrated) | Business Process Management (BPM) | Technology ROI Tools | Customer Service (General) | Compliance Management/ Sarbanes-Oxley Compliance | Customer Experience Management (CEM) | Supply Chain Management | Business Planning

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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MKS X/Server v 8.5 - High-Performance, Transparent PC X Server by MKS, Inc. - Interoperability Division

June 08, 2009 - (Free Research) This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops.
(TRIAL SOFTWARE) GO TO

Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc

February 12, 2010 - (Free Research) There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services.
(WHITE PAPER) GO TO WHITE PAPER

Getting Ready for Microsoft Windows Server 2008 by Dell, Inc.

April 25, 2008 - (Free Research) Read this article to learn about the many capabilities and benefits of Microsoft Windows Server 2008 and how Dell products can help simplify the migration to this new operating system.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight

January 15, 2010 - (Free Research) Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Whitepaper: ROI of Switched Ethernet Networking Solutions for the Midmarket by Hewlett-Packard Company

August 01, 2009 - (Free Research) New generations of network equipment continue to be more reliable than previous generations. Meanwhile, the applications running across the network have become more ubiquitous and more demanding. Underlying this cycle, the network has become much more important to businesses of all sizes — including midmarket firms — and in all industries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance: The Five Red Flags - How Technology Can Mitigate Compliance Risks Across Your Workflow by Advent Software, Inc

March 08, 2010 - (Free Research) The challenge for Chief Compliance Officers is to understand the risks associated with each of these three drivers of compliance and how they can be mitigated. Read this paper to find out more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Operations: An Automation Odyssey by Kaseya

January 21, 2010 - (Free Research) According to Forrester’s new report, 75% of a typical IT budget is spent on maintaining existing systems. By automating routine IT tasks, progressive firms become leaner and more responsive to business conditions. Download this free Forrester report to learn more about the benefits of IT automation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc.

February 04, 2010 - (Free Research) Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution

November 11, 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

20 Steps to Delivering the Perfect Order by Esker Inc.

March 02, 2010 - (Free Research) Perfect order management starts with perfect processes, which can help consolidate apps and free up capital. In this podcast, discover 20 steps to delivering the perfect order and learn other tips that can help your organization take a process-view of order fulfillment from expert Ray Wang.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

ERP Software for Manufacturers - SearchManufacturingERP.com Product Directory 2009 Edition by SearchManufacturingERP

January 22, 2009 - (Free Research) Compiled by SearchManufacturingERP.com editors, this directory includes ERP software products for process and discrete manufacturers of all sizes, as well as all verticals. It includes software that is meant to be deployed on-premise as well as Software as a Service (SaaS) or on-demand software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dimension Data Helps South Carolina Department of Social Services Achieve Rapid Network Upgrade and Maintain Top Performance with Uptime Powered by Cisco Services Support by Dimension Data

February 25, 2010 - (Free Research) Faced with limited time and money to upgrade its network and network support, the South Carolina Department of Social Services determined it needed a new services partner to provide world-class expertise and support. Learn how they used Uptime powered by Cisco Services to achieve a seamless upgrade of their network infrastructure and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation

September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America, Inc.

May 2008 - (Free Research) This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM

October 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focusing on Food & Beverage Manufacturers: Three Strategies for Profitability Tomorrow and in Years to Come by Infor CRM

October 2009 - (Free Research) This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Notebooks Increase Productivity, Enhance Customer Satisfaction, and Have a Reduced Total Cost of Ownership by Dell, Inc. and Intel

October 2008 - (Free Research) Read this Forrester analyst report to learn how increased notebook deployments beyond just the road warriors and to the entire enterprise can benefit your company.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge

October 2008 - (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Gaining Visible Intelligence: Atos Origin's Proven End-to-End MES Solutions by Atos Origin

January 2010 - (Free Research) Read this paper to learn how Atos Origin’s distinctive Manufacturing Execution Systems (MES) solutions specifically developed for the manufacturing industry are helping companies around the world achieve much-needed flexibility, visibility, integration, and collaboration across the entire value chain.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CollabNet Success Story: Agile CMMI by CollabNet

January 2010 - (Free Research) Facing pressure to deliver solutions quickly and meet rapidly changing priorities, investment banks are reluctant to change processes and adopt new tools. Learn how CollabNet enabled software development/change management process that would enable CMMI compliance while accommodating existing Agile development practices used by various teams.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Syberworks Learning Management System Product Suite by SyberWorks, Inc.

March 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Aligning Network Security with Business Goals by CDW Corporation

March 2009 - (Free Research) Read this case study to learn how IT can make a difference in a firm's effectiveness and productivity by aligning security with business strategy.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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