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For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.
September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
Enterprise Data Services in SOA using ODI Suite by Oracle Corporation
February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex,
business data is for the businesses that rely on it.
On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite
May 2009 - (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.
Simplify Oracle CRM On Demand Integration by Cast Iron Systems
February 2009 - (Free Research) Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.
WindowTester Pro: Automated Java GUI Testing for Swing and SWT by Instantiations
March 2009 - (Free Research) WindowTester Pro offers ultimate testing flexibility with cutting-edge technology for testing Swing and SWT Java graphical user interfaces. With it, you can tame the most demanding user interface testing requirements and deliver a more reliable and consistent user experience. Read this data sheet and then download a free trial copy.
Best Practices for SAP Upgrades & Migrations with HP and Novell by Hewlett-Packard Company
October 2009 - (Free Research) Join experts from HP and Novell in this webcast as they discuss how to empower your SAP solutions, deliver the right information to the right people at the right time, and execute upgrades and migrations successfully.
Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation
January 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
The Best Desktop Delivery System for Today’s Demanding Business Needs by Citrix
August 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop® is the clear choice on the market that offers the performance, scalability and manageability
required to meet your business needs.
Top 10 Tips for Successful Access Control by FoxT
September 2008 - (Free Research) This paper offers a practical guide to implementing fine-grained access controls with ten aspects that are important to consider when planning an implementation of fine-grained access controls in a corporate server environment.
ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Why On-Demand Business Intelligence? by Birst
July 2009 - (Free Research) Read this paper today to learn how on-demand BI is different from traditional BI and how on-demand BI can be much more beneficial to your organization. This paper will also lay out the key points you need to consider when making your decision on which BI vendor is right for your organization.
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Executive Brief: The Rules of the Road to Manufacturing Operational Excellence by Apriso Corporation
April 2009 - (Free Research) Read this brief to learn the "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions. Each of these "rules" can be accomplished with the implementation of an IT system for manufacturing operations excellence, also known as a Manufacturing Operations Management (MOM) system.
Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.
July 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation
September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
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