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The Case for Lucene/Solr : A Manager’s Guide to Real World Open Source Search Applications by Lucid Imagination February 02, 2010 - (Free Research) In today’s information - driven environment, search is a critical solution to problems when it slashes the time and effort separating end users from the data they value. Search spans the range of business models and use cases. This paper provides an overview of both the requirements and the opportunities for search applications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MKS X/Server v 8.5 - High-Performance, Transparent PC X Server by MKS, Inc. - Interoperability Division June 08, 2009 - (Free Research) This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops. (TRIAL SOFTWARE) GO TO

Beyond PostgreSQL: A Look Inside Postgres Plus Advanced Server by EnterpriseDB Corporation March 02, 2010 - (Free Research) EnterpriseDB's Postgres Plus Advanced Server builds on the rock-solid PostgreSQL foundation to deliver significant value-added features not available in the community edition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Manufacturing IT Guide - How to Evaluate and Buy Small to Mid-Size ERP Platforms by IQMS March 04, 2010 - (Free Research) This E-Book offers best practices for SMBs and midmarket organizations evaluating ERP platforms and provides suggestions on how to avoid procurement pitfalls. (EBOOK) VIEW ABSTRACT | GO TO

Web Content Management: Why SaaS Matters and Why You Should Care by Clickability, Inc. March 09, 2010 - (Free Research) With the move to on-demand applications has come plenty of mudslinging between traditional off-the-shelf-software proponents and SaaS WCM fans. So, how do buyers separate hype from truth? This paper helps answer that question, creating cohesive definitions, and arming buyers with the right questions to consider when making a WCM purchase. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Are Your Business Critical Systems Capable of Scaling to Match Increased Demand? by Red Hat January 19, 2010 - (Free Research) Carnation auto needed to establish a centralized IT system that would consolidate information across the entire Indian automobile industry landscape to provide their customers with a wide array of services. Read this case study to see how they used applications in the SAP Business Suite on Enterprise Linux to help them. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Preparing for 2010: What Cloud Computing Means to Finance by Intacct Corporation March 17, 2010 - (Free Research) Making sure your financial management systems areis cost effective is very important is. It’s just as important as increasing the productivity of your limited staff or making sure your financial system can easily scale as your business grows. This webcast will explain how cloud computing can provide a solution that meets all the above factors;. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

High Availability Database Solutions for PostgreSQL & Postgres Plus by EnterpriseDB Corporation November 01, 2008 - (Free Research) This paper discusses the failover and redundancy capabilities of specific high availability products that can be used in conjunction with PostgreSQL, Postgres Plus, and the Oracle-compatible database Postgres Plus Advanced Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top Five Challenges with SQL Server Reporting and BI (And What You Can Do About Them) by Birst February 12, 2010 - (Free Research) SQL Server is the world’s most widely used database for small and medium businesses due to its power, speed and affordability. Yet users often face challenges in producing the BI needed to gain crucial insight into their businesses. This paper can help those using Microsoft for business intelligence evaluate their situation and alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Search: Improve Insight and Decisions by Unifying Information by Attivio, Inc. February 24, 2010 - (Free Research) This paper explores the legacy technologies that influenced the development of both the new generation of search engines and the more powerful unified information access platforms. It also explains the benefits this new approach brings in providing active intelligence on demand and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Microsystems & Force10 Networks Collaborate to Bring Network Automation to the Masses by Force10 Networks March 01, 2010 - (Free Research) Download this white paper to see how Sun's Crossbow, coupled with Force10's FTOS, provides an end-to-end standards-based approach to virtualization and automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft March 05, 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eco-sustainable Wireless Networks: Ready for Prime Time by Alcatel-Lucent October 02, 2009 - (Free Research) Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact December 2009 - (Free Research) This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc. February 2010 - (Free Research) The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks December 2009 - (Free Research) This presentation transcript shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Dimension Data Helps CommVault Create Integrated Global Contact Center and Maintain Top Performance Leveraging Uptime Powered by Cisco Services Support by Dimension Data February 2010 - (Free Research) In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

An Introduction to System i (IBM iSeries) High Availability - Get to Know the Core Components of HA Solutions and Important Installation Considerations by Vision Solutions January 2007 - (Free Research) This white paper provides an introduction to System i high availability for companies that want to understand this technology and evaluates whether such a solution can become a cost-justifiable component of their backup and recovery strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hurwitz: Virtualization is Not a Silver Bullet by CA October 2009 - (Free Research) Read this white paper for a discussion of the many benefits of virtualization, how it has evolved, and how it intersects with data center optimization strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc. March 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Introduction to Sybase Replication Server by Sybase, Inc. March 2010 - (Free Research) As IT infrastructures grow more complex there is a need for data to be synchronized, integrated, consolidated, and migrated. Sybase Replication Server, an enterprise class product, can help by offering real-time replication, data access with support for multiple databases and a data modeling tool while maintaining full transactional integrity. (BROCHURE) VIEW ABSTRACT | GO TO

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc. September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. (BROCHURE) VIEW ABSTRACT | GO TO

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Reasons Why Microsoft's Hyper-V Will Overtake VMware to Become the Major Player in the x86 Server Virtualization Marketplace by Microsoft Corporation India Pvt Ltd May 2008 - (Free Research) In this report, Clabby Analytics explains why Hyper-V will overtake VMware in just a few years to become the x86 server virtualization market's leader. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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