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Surviving and Thriving in the Customer-Driven Age by Oracle Corporation
September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company
September 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
Integrating and Automating Composite Applications by BMC Software, Inc
November 2008 - (Free Research) This Enterprise Management Associates white paper will describe how new technologies are being used by IT to develop new applications to give a new competitive edge to their enterprises; provide an overview of the new challenges involved; investigate solutions to overcome these challenges; and show how these solutions drive business value.
Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.
June 2009 - (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc
January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
PharmaCorr: Filling the Bill for High-Volume Order Processing by Esker Inc.
July 2009 - (Free Research) Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.
Secure and Cost-Effective Data Transport by Thales
May 2009 - (Free Research) This white paper addresses the concerns of chief information officers and network architects worried about how to best utilize new data transport infrastructures from an economic, operational, and security perspective. The purpose of this paper is to assist decision makers selecting new data transport methods and infrastructures.
Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft
September 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
Achieving Sustained Growth through Operational Excellence by SAP AG
June 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
eBook: The New Era of Network Performance Management by SearchNetworking.com
October 2009 - (Free Research) Today's networks are highly complex, dynamic environments that demand comprehensive performance management. Fortunately, technological advancement is simplifying management and addressing new challenges. This eBook explains why management is more important now than ever and how it can help deliver business-critical applications better and faster.
Cost-effective Strategies for Building the Next-generation Data Center by ZT Systems
October 2009 - (Free Research) This white paper will discuss the forces behind the rise of flexible, cloud-like data center architectures; describe the hardware needs created by those new architectures; and show why custom servers from ZT Systems powered by AMD Opteron™ processors are an exceptional fit for these demanding new data center environments.
Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom
May 2009 - (Free Research) ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.
CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Kelley Blue Book Case Study by Microsoft
July 2007 - (Free Research) In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.
Sustained Growth Through Operational Excellence by SAP America Inc
June 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.
Infor CRM Epiphany for Insurance by Infor CRM
July 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
File Storage Usage for a Mid-sized Technology Company by F5 Networks UK
October 2008 - (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management.
CRM and Social Networking: Engaging the Social Customer by Microsoft
June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft
September 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
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