Customer Self-service/ e-Self Help Software, Hardware, Services and Research Papers

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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Pivotal CRM: Built For Sales by Pivotal CRM, a CDC Software solution

July 23, 2009 - (Free Research) In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.

(PRODUCT DEMO)

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The Dynamic Infrastructure Worldwide Forum by IBM

June 17, 2009 - (Free Research) View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.

(WEBCAST)

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Podcast- Offering the Cloud to your Clients by Google Apps Authorized Reseller Program

September 25, 2009 - (Free Research) In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.

(PODCAST)

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Offering the Cloud to your Clients by Google Apps Authorized Reseller Program

September 25, 2009 - (Free Research) In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

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